Privacy Policy:

At True Son, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We may collect the following types of personal information:

  1. Personal Information: This may include your name, email address, postal address, phone number, and other contact details.
  2. Payment Information: When you make a purchase on our website, we collect payment information such as credit card numbers, billing addresses, and other transaction details. Please note that we do not store your payment information, and it is securely processed by our payment service provider.
  3. Website Usage Data: We may collect information about your interactions with our website, such as your IP address, browser type, device information, and pages you visit.

2. How We Use Your Information:

We may use your personal information for the following purposes:

  1. Providing Services: To process orders, provide customer support, and deliver products to you.
  2. Communication: To communicate with you regarding your orders, updates, promotions, and respond to your inquiries.
  3. Analytics: To analyze website usage and improve our services, including the effectiveness of marketing campaigns.
  4. Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Cookies and Tracking Technologies:

We may use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve our website’s functionality. You can manage your cookie preferences through your browser settings:

4. Disclosure of Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  1. Service Providers: We may share your information with trusted service providers who assist us in operating our website and providing our services, such as payment processors and shipping companies.
  2. Legal Compliance: We may disclose your information when required by law or in response to a valid legal request, such as a court order or government inquiry.

5. Data Security:

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Choices:

You have the right to:

  1. Access and Update: Access and update your personal information by logging into your account on our website.
  2. Opt-Out: You can opt-out of receiving promotional emails by following the instructions in the emails or contacting us directly.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.